Regardless of your business, profession or career choice, we all must be salespeople to some degree, and our success hinges mostly in how we sell ourselves to others through first impressions. Unfortunately, one of the biggest mistakes most professionals make when they first meet someone is overselling themselves. Scheduled first impressions like sales calls, job...
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Probably no other man in American political history was ever more denounced and hated and double-crossed than Abraham Lincoln. Yet Lincoln, according to Herndon’s classic biography, “never judged men by his like or dislike for them. If any given act was to be performed, he could understand that his enemy could do it just...
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For many of us, the majority of the presentations that we give fall into the categories of status reports, procedural guidelines, and policy changes. Some individuals are very competent in giving presentations of this manner. People leave the presentation with a clear understanding of the message, the desired end result, and key points that...
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Life is often discouraging. In fact, it sometimes gets so discouraging that we feel there is no hope of our ever being able to turn our lemons into lemonade. But Dale Carnegie proposed two reason why we ought to try, anyway—two reasons why we have everything to gain and nothing to lose: Reason one:...
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Leaders across Alabama must make a multitude of decisions every day. With a focus on those decisions, coupled with problem solving and change, it just is never simple or easy to be in management. Of course, continuous adjustments must be made on a daily basis for the good and success of the organization. Within...
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Just about everyone may have their own horror story about their experience at one time or another with a company with terrible customer service. But, at a time when people are trying to figure out what products and companies are better than others, customer service may go a long way in setting yourself apart...
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The reason so many people are poor conversationalists is that they talk about only the things that interest them—and that may be deadly boring to others. Dale Carnegie, a master presenter and conversationalist, knew that the only true way to engage others in conversation was to reverse that process. Lead the other person into...
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Dale Carnegie always said that “actions speak louder than words,” and a smile says, “I like you. You make me happy. I am glad to see you.” Sincere smiles work wonders, but insincere smiles don’t fool anybody. People know it’s mechanical and resent it. Rather, what Dale Carnegie is referring to is a real...
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Stepping into a new managerial job doesn’t need to be a rough transition, especially if you sign up for a Dale Carnegie Training leadership development course before you take the reins. But in case your training isn’t scheduled right away, here are some helpful tips that will help you get up and running as...
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One of the biggest mistakes business leaders can make is hastily hiring employees. After all, when it comes to job interviews, the person conducting the interview has just as much riding on their shoulders as the candidate they are interviewing. Businesses rely on a leader’s ability to choose candidates that fit seamlessly into their...
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