The mere mention of the words “public speaking” makes many people nervous. They dread the idea of standing up in front of an audience and giving a talk. But the fact remains that most of us will have to speak in public at some point in our careers. Speaking in public doesn’t have to...
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Probably no other man in American political history was ever more denounced and hated and double-crossed than Abraham Lincoln. Yet Lincoln, according to Herndon’s classic biography, “never judged men by his like or dislike for them. If any given act was to be performed, he could understand that his enemy could do it just...
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Leaders across Alabama must make a multitude of decisions every day. With a focus on those decisions, coupled with problem solving and change, it just is never simple or easy to be in management. Of course, continuous adjustments must be made on a daily basis for the good and success of the organization. Within...
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Just about everyone may have their own horror story about their experience at one time or another with a company with terrible customer service. But, at a time when people are trying to figure out what products and companies are better than others, customer service may go a long way in setting yourself apart...
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The reason so many people are poor conversationalists is that they talk about only the things that interest them—and that may be deadly boring to others. Dale Carnegie, a master presenter and conversationalist, knew that the only true way to engage others in conversation was to reverse that process. Lead the other person into...
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If every single manager received leadership training from Dale Carnegie here in Alabama, we know we would make every organization that much better. But we are realistic, we probably cannot reach everyone who would like our help and focus on the Carnegie Principles. But we continue to reach weekly audiences with these blog posts...
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Dale Carnegie always said that “actions speak louder than words,” and a smile says, “I like you. You make me happy. I am glad to see you.” Sincere smiles work wonders, but insincere smiles don’t fool anybody. People know it’s mechanical and resent it. Rather, what Dale Carnegie is referring to is a real...
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You may not get this advice from a job-search coach, but ideally, you should not be looking for a job. Instead, consider looking for problems to solve and letting the jobs come to you. Looking for a problem to solve instead of looking for a job requires you to identify skills you plan to...
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One of the biggest mistakes business leaders can make is hastily hiring employees. After all, when it comes to job interviews, the person conducting the interview has just as much riding on their shoulders as the candidate they are interviewing. Businesses rely on a leader’s ability to choose candidates that fit seamlessly into their...
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The first thing that pops into most people’s mind when informed of an upcoming meeting is, “Ugh…not another meeting!” Come on…you know you’re guilty of it, too! But let’s face it—meetings are a necessary part of your work life. Meetings shape our professional lives by typically bringing people together for some kind of collaborative...
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