Regardless of your business, profession or career choice, we all must be salespeople to some degree, and our success hinges mostly in how we sell ourselves to others through first impressions. Unfortunately, one of the biggest mistakes most professionals make when they first meet someone is overselling themselves. Scheduled first impressions like sales calls, job...
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In Alabama, businesses are heading in the right direction with increased opportunities for both employees and clients. Strengthened by the growth seen here in the Southern states, there is a growing sense of excitement, especially in our larger cities like Birmingham that also helps leadership create success here in the Yellowhammer State. Back in...
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Probably no other man in American political history was ever more denounced and hated and double-crossed than Abraham Lincoln. Yet Lincoln, according to Herndon’s classic biography, “never judged men by his like or dislike for them. If any given act was to be performed, he could understand that his enemy could do it just...
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Are the customer and client always right? This question has been debated for decades or longer and probably will be assessed years from now. It is a powerful and l logical axiom. When we think about it across Alabama and within the circles of Dale Carnegie, we realize that a satisfied customer is the...
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For many of us, the majority of the presentations that we give fall into the categories of status reports, procedural guidelines, and policy changes. Some individuals are very competent in giving presentations of this manner. People leave the presentation with a clear understanding of the message, the desired end result, and key points that...
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The reason so many people are poor conversationalists is that they talk about only the things that interest them—and that may be deadly boring to others. Dale Carnegie, a master presenter and conversationalist, knew that the only true way to engage others in conversation was to reverse that process. Lead the other person into...
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Dale Carnegie always said that “actions speak louder than words,” and a smile says, “I like you. You make me happy. I am glad to see you.” Sincere smiles work wonders, but insincere smiles don’t fool anybody. People know it’s mechanical and resent it. Rather, what Dale Carnegie is referring to is a real...
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We have all seen it in sales across Alabama. Some people just do not make it. They come into the profession with a focus on service and a commitment to building a book of business, and they do not even last a year. If they only truly knew what went wrong, they might have...
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You may not get this advice from a job-search coach, but ideally, you should not be looking for a job. Instead, consider looking for problems to solve and letting the jobs come to you. Looking for a problem to solve instead of looking for a job requires you to identify skills you plan to...
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Stepping into a new managerial job doesn’t need to be a rough transition, especially if you sign up for a Dale Carnegie Training leadership development course before you take the reins. But in case your training isn’t scheduled right away, here are some helpful tips that will help you get up and running as...
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