Posts Tagged ‘ dale carnegie principles ’

Big Action Breeds Big Confidence

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April 18, 2012

Love him or loathe him, Donald Trump—one of the world’s biggest real estate developers—knows what it takes to achieve success on a grand scale. Today we take a look at an excerpt from his book, “Think Big And Kick Ass In Business and Life”… Turn your big thoughts into big action as fast as you...
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The 10 Common Elements of Leadership that create Uncommon Results

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April 16, 2012

Whenever Dale Carnegie Training discusses leadership, especially here and across Alabama, we have to focus on how many different types of leaders there are in every organization. Although there is just a finite number of leadership types and styles that we can assess and study through Industrial Psychology or Organizational Behavior, we all know...
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Do You Hear What Your Customers Say About You?

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April 9, 2012

One of the most powerful determinants of the future success of your business is the little understood phenomenon of word-of-mouth communication. Fully 90 percent of dissatisfied customers will not do business again with the company that fails to meet their expectations. The same study also concluded that, on average, each dissatisfied customer would share...
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Need to Increase Sales? … Tap Into Your Existing Customers!

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April 5, 2012

Your database of customers is an excellent way to increase your sales — either by cross-selling other products and services to them or getting them to recommend your business to someone they know. To strengthen your sales, your friends at Dale Carnegie Training of Alabama have listed below three quick tips your business can...
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The Nine Areas of Leadership Awareness and Training

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March 28, 2012

“Knowledge is not power until it is applied.” Dale Carnegie Leadership is a skill that needs daily improvement and continuous growth to move an organization forward. The Carnegie courses here in Alabama really focus on education, information and relationship. As Dale Carnegie suggested decades ago, knowledge is indeed power. Here are nine areas of...
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The Four Stages of Business Listening

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March 12, 2012

Here in Alabama, and across the country and the world, there has been very little research done in the area of business listening. In fact, it is the hardest individual interpersonal skill that someone has to learn if they want to succeed within sales and customer service. No matter the situation, in business listening,...
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Hiring The Right Candidate Makes All The Difference

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March 4, 2012

One of the biggest mistakes business leaders can make is hastily hiring employees. The difference between hiring just another employee and the right employee is what separates the employee who simply works for your business, and the employee who makes your business work. Finding the latter starts with the interview process. With that said,...
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Put the Carnegie in your Leadership Development

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March 1, 2012

Leadership and the development of leaders are a major component of corporate success. Organizations need to change faster than the current economy can recover and the effort to do so is a daily challenge. Leaders are developed through three key and essential activities that must be continually in place for success: Training: This investment...
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Everyone Wants to Feel Important—Even Bullies!

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February 22, 2012

Everyone wants to feel important. And Dale Carnegie knew that the surest way to making someone feel important—as well as winning the person to your way of thinking—is to talk in terms of his or her interest. This principle is as relevant today as it was when Carnegie revealed it over 75 years ago....
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The Five Essentials of Sales

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February 21, 2012

Social Media is exploding across the sales world. Salespeople and customer alike carry the same information tools. Devices like an iPad, Kindle Fire, BlackBerry, and iPhone are everywhere. All of us carry at least one device. Customers know everything about what they might want to buy. And their education level on a particular product...
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