What makes someone an effective leader or manager? The answer to this question is multi-faceted, as an effective leader or manager has many different dimensions. And as all great leaders know, they need to be constantly working at honing their management and leaderships skills while broadening their knowledge about the organization for which they...
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How to Win Friends and Influence People has been a must read for both leadership and management for decades here in the South and across Alabama. With more than 15,000,000 copies sold, it is a plethora of solid and time-tested advice. In Part Three, How to Win People to Your Way of Thinking there...
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Small business is the true heart of America. In Alabama, successful businesses all across the state are trying to get more successful. In fact, in this type of economy, it often is the perfect time to take a risk and start a new venture. After some time working for others, it could very well...
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Customer service here in Alabama is the foundation of every retail environment across the United States. Sometime we are so focused on profits and sales that we place the customer needs and wants down that list of priorities. It is always essential to move the customer back to the top for a wide variety...
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Alfred Adler, the famous Viennese psychologist, wrote a book entitled What Life Should Mean to You. In that book he says: “It is the individual who is not interested in his fellow men who has the greatest difficulties in life and provides the greatest injury to others. It is from among such individuals that...
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In sales it is all about sincerity. Being good at what you do and just plain being good are critical to success here in Alabama. You have to remember that you are always selling. From the time you get up, to the time you get up again, you have about 24 hours to be...
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Dale Carnegie had a knack for delivering riveting speeches—full of facts and details—with seldom having to resort to cue cards. How did he do it? According to an entry in his book, “How to Develop Self Confidence & Influence People by Public Speaking,” there are only two ways by which we can possibly think...
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The book, “I Wanted to See” was written by Borghild Dahl, a woman who was practically blind for half a century. “I had only one eye,” she writes, “and it was so covered with dense scars that I had to do all my seeing through one small opening in the left of the eye....
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Dale Carnegie once had the pleasure of dining with Miss Ida Tarbell, the dean of American biographers. When Carnegie told her of his book in process, “How to Win Friends and Influence People,” the discussion led to the subject of getting along with people. Miss Tarbell told Carnegie that while she was writing her...
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Every organization needs growth to be successful across Alabama. Economics aside, every single person in the business has to grow at the same rate as the company does to keep everything in sync. Open communication and engaged leadership are the necessary ingredients. Dale Carnegie Training of Birmingham, Alabama is integral to prosperity but the...
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