A normal function of doing business is to listen to presenters provide information ranging from status reports, to procedural guidelines, to policy changes. And for those of us who give presentations, it’s likely that the majority of the presentations that we give fall into this category, in one way or another. Some individuals are...
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Are the customer and client always right? This question has been debated for decades or longer and probably will be assessed years from now. It is a powerful and l logical axiom. When we think about it across Alabama and within the circles of Dale Carnegie, we realize that a satisfied customer is the...
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“The very first day” So there I was… coffee in my left hand, pen in my right, with my notepad in my lap. I was prepared. I was ready for my first ever Dale Carnegie Class. Anxiety was building, hands were shaking, palms were sweating.. I had no idea why I was so panicky....
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Dale Carnegie always said that “actions speak louder than words,” and a smile says, “I like you. You make me happy. I am glad to see you.” Sincere smiles work wonders, but insincere smiles don’t fool anybody. People know it’s mechanical and resent it. Rather, what Dale Carnegie is referring to is a real...
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You may not get this advice from a job-search coach, but ideally, you should not be looking for a job. Instead, consider looking for problems to solve and letting the jobs come to you. Looking for a problem to solve instead of looking for a job requires you to identify skills you plan to...
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A new report from http://www.shelbycountyreporter.com/2011/03/22/report-shelby-county-one-of-nation%E2%80%99s-leaders-in-projected-employment-growth/
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If you’re a nerd, our next governor wants you. To stick around in Michigan, that is. Speaking Thursday to a group of mostly college students, he talked about his hope to keep “tough nerds,” what he called himself during his recent run for governor, in the state after they graduate. Michigan has struggled with...
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Alfred Adler, the famous Viennese psychologist, wrote a book entitled What Life Should Mean to You. In that book he says: “It is the individual who is not interested in his fellow men who has the greatest difficulties in life and provides the greatest injury to others. It is from among such individuals that...
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The book, “I Wanted to See” was written by Borghild Dahl, a woman who was practically blind for half a century. “I had only one eye,” she writes, “and it was so covered with dense scars that I had to do all my seeing through one small opening in the left of the eye....
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I think there comes a time in everyone’s life where a problem or a worry over something consumes us. Beside the fact that it’s not healthy (where you do think the term “worry yourself sick” comes from?), it also unproductive. I recently had a problem that was gnawing away at me and I came...
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