ericafinley


Communication, clear goals key to effective delegation

August 25, 2010
Communication, clear goals key to effective delegation

With a troubled economy and competition around every corner, doing more with less has become a way of life for many managers and their employees. And an important skill when you’re leading a group of two or two hundred is delegation. And it’s not as easy as it sounds. Delegation means handing the reigns...
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Local issue a lesson in integrity

August 23, 2010
Local issue a lesson in integrity

The big news today is out of the Birmingham mayor’s office. The Birmingham City Council is accusing Mayor William Bell of blocking a project to build a council-specific website in an attempt to censor the group. The council is claiming that the mayor hasn’t signed a contract to set up the website because it...
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‘How to Win Friends and Influence People’ named to Fast Company list

August 19, 2010
‘How to Win Friends and Influence People’ named to Fast Company list

When Fast Company puts together a list of “13 Business Books That Will Blow Your Mind,” you definitely take notice. And while we’re thrilled “How to Win Friends and Influence People” made the list, we also wanted to shine the spotlight on the other books, which are also great reads. They are, in no...
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Learn to create a positive, inviting customer experience

August 18, 2010
Learn to create a positive, inviting customer experience

In a world where it only takes seconds for a customer to criticize a company, product, or service and then broadcast it to the world, transparency within organizations is now paramount to success. Phone calls, e-mails, press releases and more all contribute to creating a loyal customer (or not), and the more positive those...
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Can public speaking lead to new clients?

August 17, 2010
Can public speaking lead to new clients?

For many people, the idea of speaking in front of a room full of people sounds about as fun as a root canal. However, business owners and salespeople alike shouldn’t disregard this method of attracting new business, because more often than not, it’s worth the effort. In a recent Wall Street Journal article, the...
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