By Odis Moore, Dale Carnegie Graduate
As safety manager for Montgomery Transport, one of the leading flatbed carriers in the nation, I am responsible for making sure our customers, drivers and the general public can rest assured that we have equipped our trucks to be the safest flatbeds on the road. These features coupled with our experienced, professional and well qualified drivers further supports our efforts to maintain our on-going commitment to safety.
In this role, it is critical that my communication and management skills are top notch. I had always considered myself a likable and approachable guy whom my co-workers could relate to. I’ve also been pretty confident in my role as safety manager. So, when I was first approached about taking the Dale Carnegie Course, I wasn’t overly excited about it. I figured it was just another training course that I’d go through and come out of with few skills that I could actually apply to my profession.
I’ll be honest, after the first session, my opinion of the course didn’t change much. I learned that there were books we’d need to read and exercises we’d participate in. I found myself going through the motions. With a little “encouragement” from my wife, I started to dig deeper into the material and by session 3, I realized something very important. Maybe I was the problem. In my eyes, I was a very approachable person. I realized I was coming across as a jerk. Do it my way or hit the highway. I started to become more open to the training and started working on me. What can I do to make me a better manager, a better person, a better problem solver? And the transformation began.
As I started absorbing the training, focusing on ME, it opened up opportunities at home with my children and my wife. I began to accomplish things that I had been putting off. The result was a very happy home life. All this time I thought I was a happy person and everybody loved me. In reality, I was seen as the enforcer. I’ve learned to take a different approach with both my family and my co-workers. I’m more understanding, more focused. I’m able to focus on one project at a time before moving on to the next. The Dale Carnegie Course has helped me work better with other folks and has improved my ability to delegate.
Looking back over my time in the Dale Carnegie Course, if there is one principle that resonates the most with me, it would have to be Principle #2: Give honest, sincere appreciation. Showing gratitude to other folks, showing them that they mean something to you, makes everything run more smoothly, personally and professionally. From the project side, there will always the projects that you need the expertise of others. Gratitude helps. The people in my life are important to me. Showing them gratitude is my way of making sure they know that.
Taking the Dale Carnegie Course was an AWESOME experience. I would do it again. In fact, I am. I’ll be a coach in the next session. If you’ve ever considered taking this course, I would encourage you to take the leap. It’ll be the best decision you’ve ever made!