Everyone wants to feel important. And Dale Carnegie knew that the surest way to making someone feel important—as well as winning the person to your way of thinking—is to talk in terms of his or her interest.
This principle is as relevant today as it was when Carnegie revealed it over 75 years ago.
For those of you with a longing for nostalgia, here’s a lighthearted clip of this important Dale Carnegie Training principle in action:
This entry was posted on February 22, 2012 at 3:46 pm and is filed under Team Member Engagement. You can follow any responses to this entry through the RSS 2.0 feed.