For over a century, Dale Carnegie has been improving individual and business performance around the world. While our training techniques continue to evolve, our core principles remain true to a single vision: real transformation begins within.
Make the most of your summer! Register now for a professional development course in Birmingham to gain the skills and knowledge to take your career and life to new heights. This season, we’re offering training in leadership, people skills, public speaking, and more.
In the age of Silicon Valley and startups, business wear is no longer just primly tailored suits and shiny shoes. Hoodies, turtlenecks, and jeans are now acceptable in some industries and offices, but there are still rules that should be followed to make sure you feel confident and are perceived as a professional in your…
When it comes to public speaking, what you say can be easily overshadowed by how you say it. Even if you manage to write the perfect speech – one that is captivating and perfectly conveys your points with accessible language – it can all go to waste if your delivery doesn’t back up your words….
Customer service never ends. From the first inquiry, to finalizing the sale, to the end of the warranty and beyond, there are many times during the customer lifecycle when he or she will be interacting with a representative from your business, and it’s important that each experience is a positive one. Sometimes this will be…